Customer Service Center Representative (gn) EN

Your Future Responsibilities:

• Assisting our customers with inquiries, orders, and service requests, as well as providing clear communication regarding processing status and deadlines
• Preparing quotes and order confirmations, as well as processing and tracking customer and service orders
• Reviewing billing-related transactions and fully preparing data and documents for invoicing
• Processing complaints and coordinating necessary actions with the relevant departments
• Maintaining customer and order data, as well as documenting processes
• Assisting in the further development of our customer and service processes

You are a good fit if you have:

• Completed business training or a comparable qualification
• Ideally, professional experience in customer service, inside sales, or order management
• Proficiency in MS Office, ideally supplemented by experience with ERP/CRM systems
• Very good written and spoken German and good written and spoken English
• Strong customer focus, excellent communication skills, and a team-oriented mindset, as well as the ability to work independently, meticulously, and in a structured manner

That’s what sets us apart:

• Together & in a team: We are there for each other, work together on goals and new challenges.
• Innovation & development: New and creative solutions and interesting projects where you can help shape the future.
• Agility – Flexibility – Integrity: An international team with family values, diversity and tolerance.
• Development: We promote the potential of our employees and encourage mutual trust.

Do you see yourself in these possibility? Then send us your complete application by 18.10.2026, to bewerbung@elettronica.de.

WARUM WIR?